Monday, 19 August 2013

The best car insurers?

car brakes in the rain

Ever wondered which company is the best for car insurance in the UK?

Auto Express has put together a countdown of the best car insurers in its latest Driver Power Survey that might steer you in the right direction.

Over 46,000 motorists were asked to judge car insurers and brokers on five areas: communication, speed of settling a claim, helpfulness, value for money and the overall service.

So which car insurer was voted top and which came bottom?

NFU tops the poll
NFU Mutual, originally set up by farmers for farmers, came top of the Drive Power Survey, retaining its 2012 ranking.

Missing out on the top spot was specialist insurer for organisations and trade unions LV= Frizzell which came second. Adelaide IAM Surety (3rd), Royal & Sun Alliance (4th) and SAGA (5th) followed.

NFU blew the competition out of the water and achieved a score of 89.09%, ticking the right boxes for great customer service and attentive staff.

Praise was directed at NFU's efficiency when asked to provide information on a policy and when it came to sorting a claim.

The firm managed to achieve top marks in four out of the five judging categories, only performing less well in the 'value for money' section.

However, over 97% of those surveyed said they would renew their policy even though NFU did not necessarily deliver the cheapest quote

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